STEPS

1. Submit a ticket requesting your package's tracking number and wait for the answer.

2. You will receive an "ID Number" with 13 digits.
Example: CP123456789BR

3. Access the Tracking Form on the Correios website.

4. To retrieve information about a single package just enter the 13 characters of your package's "ID Number."

5. If you want to retrieve information for multiple packages at the same time, separate the "ID Numbers" of the packages you want to track with a semicolon and a space.
Example: CP123456789BR; RB912345678BR; RK891234567BR

If you have a doubt or a problem trying to get the information please submit a ticket and we will be assiste you in the best way we can.